The last troubleshooting step I recommend to try if the other steps have failed is to reset the Samsung Smart Hub. If you want to know how to delete a preinstalled app, watch this YouTube video. That includes apps such as Apple TV, Netflix, and SmartThings. Preinstalled apps cannot be deleted without entering developer mode. There is one thing I want to point your attention to before you try and delete an app. This is a two-step process that requires first deleting the app, and then installing it again. There are times when an app becomes corrupted and you need to reinstall the app. If you want your TV to automatically update in the future, go back to the Software Update menu and select “Auto Update” How Do I Reinstall An App On My Samsung Smart TV? Scroll right once and select “Software Update”.Scroll to the left and open up “Settings” by selecting the gear icon (Should be the second icon from the far left side).Press the “Home” button on the remote control to open the Smart Hub. To make sure you have the latest version installed, follow these steps. THere are times when an app will require the TV to be running a certain operating system version. Wait 20-30 seconds to allow any stored energy to dissipate, and then plug the TV back into the power source.Įither of these methods will completely reboot the TV, clear the memory, and cause all apps to be closed. Your TV screen will turn off right after pushing down the power button, but continue to hold the power button until the TV turns back on. Once it is completely booted, hold down the power button on the remote. As I mentioned earlier, there are two ways to cold boot your Samsung TV. Rebooting your TV completely will clear the memory and close any apps that were open. Notice how all the programs are still open? This is the same idea with your Samsung TV. It retains it’s memory and everything pops back up quickly once you power it back up. This is similar to when you put a computer into sleep mode. This enables the TV to turn on really quick, which is what most users prefer. Stand-by is a low power mode that keeps the operating system booted, but turns off the screen to save power. Your Samsung TV goes into Stand-By mode when you hit the power button on your remote. It may be surprising to some people that when you hit the power button on the TV or the remote that the Samsung TV doesn’t actually turn off completely. The steps covered in this article will help resolve many of those issues for whatever reason your Samsung TV app is not working.Ĭold Booting Your Samsung TV To Restart An App Perhaps your app is not loading or opening correctly, the screen is turning black, the app starts and then stops or freezes, or you are seeing some kind of error message displayed. We will cover how to do those things in this article. This will usually fix when an app is frozen, but there are times where you may need to delete and reinstall an app, or you may need to reset Smart Hub. With the TV turned on, hold down the power button on the remote until the TV turns off and back on, or you can unplug the TV and plug it back in after 30 seconds.ĭoing one of those two steps will reboot the Samsung TV and force any and all apps to quit and be restarted once you open them again. Restarting or rebooting an app on a Samsung TV requires that the TV be rebooted. Whether you need to reset the Netflix app, or restart HBO Max, here is how you do it on a Samsung Smart TV. Here are steps that are recommended by Samsung, and have worked for me when I have needed to restart an app. I’ve had that problem and realize how frustrating it can be. You are ready to watch TV using your favorite streaming service, but come to find that the app you want to use isn’t loading correctly. You just sat down on your couch and have gotten pretty comfortable.
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